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We value our patients' experience at Bates Chiropractic Clinic. If you are currently a chiropractic patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

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Dr. Lisa Bates
Your Des Moines Chiropractor

Dr. Bates is wonderful!

At Bates Chiropractic, you are more than just a patient to Doctors F. Dow Bates and Lisa Bates – you are a part of their ever growing family.In September 2011 I had the worst lower back pain that I had ever experienced. I had taken up some new hobbies during the summer, golf and the art of clay-throwing to make pottery. I’d suspected that neither hobby was kind to my back, but the pain persisted throughout the day and night. I tried several over-the-counter pain relief medications which only gave me temporary relief. Several of my friends and co-workers insisted that I go to a chiropractor, but I just couldn’t be convinced because of my previous bad experiences with chiropractic care. I’ll never forget the day that I decided that the pain was too much to bear. I had just spent two hours on an airplane and the pain in my lower back had me in tears. Upon returning home I tried an ice pack, hot pad and some prescribed ibuprofen for the pain. Nothing worked. When I arrived at work, my boss noticed a limp in my step. Despite my arbitrary excuses, she insisted that I contact Bates Chiropractic. I was at my wits end and the pain was so intense that I was willing to try anything. So I contacted Bates Chiropractic and immediately scheduled an appointment for that evening. The reception staff was very kind and welcoming. Everything was explained to me in detail during the consultation, and I was encouraged to ask questions. For the first time during ANY chiropractic visit, x-rays were taken of my spine! Not only did the x-rays provide some insight into my back pain, but the doctors fully explained treatment options and an expected treatment/recovery period.Since going to Bates Chiropractic, I’ve had a new lease on life. I no longer have consistent back pain, and it seems that my overall health has improved ten-fold.The doctors encourage me to continue with the hobbies I love which has made them even more enjoyable than before. When I do have an occasional back ache, I do not hesitate to contact Bates Chiropractic. The hours available for appointment are very flexible and work well with my chaotic schedule.I would highly recommend Bates Chiropractic for all of your chiropractic needs.The staff and doctors at Bates Chiropractic ensure that you’re not just another patient walking through the door. Your needs are fully addressed, all while you are treated like family.

M.C., Des Moines, Iowa

I never dreamed I would be able to live with little to no pain. When I first stared coming to your clinic I was in chronic pain at all times. I was going to a pain center getting injections in my sciatica with little relief. I would maybe sleep 2 to 3 hours a night due to the pain. Through the treament I have received at your clinic I can now sleep 6 to 8 hours a night.  I am not in the chronic pain. I have not had an injection in over 1 and 1/2 years.Dr. Lisa, you guided me with a new eating plan. I don't have the stomach discomfort now. I eat much healthier foods. I have lost 30 pounds. I have so much more energy. A very positive attitude. you guided me with taking the proper vitamins.Dr. Dow and Dr. Lisa, you both have alwasy known just how to maipulate my neck and lower back and deal with my whole body. You both are the best doctors I have ever had in my entire life. You both know I have had medical problems my whole life you both are the very best!. I love referring people to you! I know they will get the best care!No one can ever tell me that Chriorpractic care is useless. It is the best care I have ever had from two of the best Chiropractors I have ever met. I no longer take injections or pain pills. I am not in chronic pain any more. Thank you both and everyone who works in your clinic including Mrs. Del Bates, you all are awesome people!

M.L., Mithellville, Iowa

In April 2010, I sprained my back lifting a heavey object while turning. My entire spine and rib cage was involved. I am covinced that if Dr. Lisa had not helped me, I would have been in a wheelchair by now. Bless Dr. Lisa!

J.L., Pleasantville, Iowa 

​I have had back problems for 5 years before I came to Bates Chiropractic Clinic in Des Moines. I was referrred to by a co-worker. The minute I walked in they treated me well, and have worked with me since 2009. I can call anytime of the day and they will get me in for a treatment and it is not just a 5 minute fix like I have had the experience with other chiropractors. I have recommended them to many of my friends, they also have been very happy! I promise you will not be disappointed!

​B.G., Urbandale, Iowa

I came to Bates Chiropractic Clinic after going to another chiropractor. This is a wonderful clinic! They really take time with their patients and provide excellent care! My grandson referred me to Bates Clinic because his experience was really great! I really enjoy the care I receive.

M.C. Des Moines, IA

Dr. Lisa Bates has provided exceptional care for my daughters and myself. We have been patients for 7 years. I have never wanted to switch chiropractors because she is compassionate, an expert in her field and provides amazing care. Her staff is very pleasant to work with and understanding of our needs. When working with my 3 and 7 year old daughters she is empathetic, compassionate, gentle and they trust her. We will never leave Dr. Bates. We love her!

A.H. Des Moines, IA


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